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Phone Directory

We are here to answer any questions you have about your Health Net plan. Many of your questions can also be answered when you log in to your account online.

Available Monday through Friday, 7:30 a.m. to 5:00 p.m.

Member Contacts by Type
Contact Phone Number
Customer Service 1-888-802-7001, option 1
TTY (hearing and speech impaired) 1-888-802-7122

 

For more information about the products and services we offer to our business groups, or for general account services.

Log in to your account online or contact us today.

Available Monday through Friday, 8:00 a.m. to 5:00 p.m.

Employer Contacts by Type
Contact Phone Number
Customer Service 1-888-802-7001, option 4
TTY (hearing and speech impaired) 1-888-802-7122
Additional Contact Centers by Type
Contact Phone Number
Health Net Life Insurance 1-800-865-6288
Health Net Vision Plans 1-866-392-6058
Health Net Dental Plans 1-877-410-0176

We are here to answer any questions you have and many of your questions can also be answered when you log in to your account online.

Available Monday through Friday, 8:00 a.m. to 5:00 p.m.

Broker Contacts by Type
Contact Phone Number / Email
Customer Service 1-888-802-7001, option 4
TTY (hearing and speech impaired) 1-888-802-7122
Small Business Group Quotes 1-888-802-7001, option 2, option 1
quotes@healthnet.com
Large Business Group Quotes 1-888-802-7001, option 2, option 1
LargeGroupQuotes@healthnet.com

Our account services unit provide support to brokers, employers and third-party administrators to assist with:

  • Benefits inquiries and clarification
  • Product and Plan Overview
  • Claims inquiries including claims submissions for reprocessing
  • Verifying eligibility
  • Password resets for brokers and employers
  • Ordering single copy collateral

Available Monday through Friday, 8:00 a.m. to 5:00 p.m.

Account Services Unit Contacts by Type
Contact Phone Number / Email
Customer Service 1-800-547-2967
HNOR_Account_Services@healthnet.com

Our sales representatives can assist you with quoting, general benefit and plan inquiries.

Available Monday through Friday, 8:00 a.m. to 5:00 p.m.

Sales and Quotes Contacts by Type
Contact Phone Number / Email
Customer Service 1-888-802-7001, option 2
TTY (hearing and speech impaired) 1-888-802-7122
Small Business Group Quotes 1-888-802-7001, option 2, option 1
quotes@healthnet.com
Large Business Group Quotes 1-888-802-7001, option 2, option 1
LargeGroupQuotes@healthnet.com

Our broker relations provide support to brokers to assist with:

  • Broker appointments
  • Broker of record changes and letters of authorization
  • Questions regarding broker book of business
  • Change of address

Available Monday through Friday, 8:00 a.m. to 5:00 p.m.

Broker Relations / Commissions Contacts by Type
Contact Phone Number / Email
Broker Relations 1-888-802-7001, option 4, option 1, option 1
ORBrokerRelations@healthnet.com
Commissions 1-888-802-7001, option 4,
ORBrokerRelations@healthnet.com

 

Website technical or navigation assistance, password resets, locked accounts, or other site functionality.

Available Monday through Friday, 8:00 a.m. to 5:30 p.m. Pacific time (PT)

Website Tech Contact by Type
Contact Phone Number
IT Support 1-866-458-1047
Corporation Information by Type
Contact Phone Number
General Corporate Inquiries 1-888-802-7001
Media Relations 503-213-5164
Employment Status Verification 1-800-367-5690
Centene Employer Code: 14500

Get easy access to over 135 country access codes that are needed to contact Health Net at Dialing with AT&T USADirect.

International Traveler Contact by Type
Contact Phone Number
Traveler's Hotline 1-800-552-3971

You Can Make a Difference – Report Suspected Fraud

Fraud, Waste and Abuse Contact by Type
Contact Phone Number
Fraud Hotline 1-800-977-3565