Contact Provider Services Center

Contact the Provider Services Center
Service Phone Number
Commercial Plans Provider Services Center
(EPO, POS, PPO and CommunityCare)

Medicare Advantage Plans Provider Services 1-888-445-8913, option 2
Medicare Advantage Prior Authorizations 1-800-672-5941
Dental Benefit Provider 1-877-410-0176
Eye Med 1-866-392-6058
First Health Provider Relations 1-800-937-6824
MHN (Mental and Behavioral Health Services) 1-800-977-8216
Help Fight Fraud, Waste and Abuse
Service Phone Number
Fraud Hotline
You Can Make a Difference – Report Suspected Fraud

Contact Pharmacy Services
Issue/Question Contact

Prescription Questions

Health Net Health Plan of Oregon, Inc.:
1-888-802-7001 option 1, option 4


8:30am to 12:00pm, 1:00pm to 5:00pm
9:30am to 12:00pm, 1:00pm to 5:00pm

Mail Order Pharmacy Questions

CVS Caremark
Customer Service:
1-888-624-1139, or TTY 1- 866-236-1069

Physicians Fax Number: 1-800-378-0323
24 hours a day, 365 days per year

Drug Prior Authorization Requests

Health Net Pharmaceutical Services
Fax Number 1-800-255-9198

Status questions: 1-888-802-7001

Lost Health Net ID Card

Health Net Customer Contact Center:
1-888-802-7001, option 1