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Provider Digest | Volume 166

Date: 04/16/25

Community Health Worker Certification Training for CBOs

Trillium is proud to partner with East Community Health to offer a training program for community-based organizations to equip individuals with the knowledge and skills to become state-certified Community Health Workers (CHWs).

Training Highlights

  • 80 hours of State-Certified CHW Training
  • Led by BIPOC and Bilingual CHW Trainers
  • Offered in English
  • Light refreshments provided
  • Course Fee: $1,200 (full course)

Training Dates & Location:

  • Wednesday, May 7 – July 23, 8:30 a.m.-4:30 p.m.
  • Rockwood CDC Building, 18445 E Burnside St, Portland, OR 97233
  • Applications accepted through April 18
  • Register for the CHW training

If you have any questions, please contact Lung Wah Lazum at llazum@rockwoodcdc.org or call 503-956-3062.

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The New Drug Talk: Community Edition Virtual Screening

As part of our ongoing commitment to supporting communities with behavioral health resources, Trillium has partnered with Song for Charlie to expand their parent and caregiver fentanyl education programs in Oregon. These materials include “The New Drug Talk,” a program designed to help parents and caregivers educate young people about the risks associated with fentanyl, counterfeit pills, and today’s drug environment.

This National Fentanyl Awareness Day, please join Song for Charlie for a special virtual screening of "The New Drug Talk: Community Edition." This session, moderated by prevention expert Marcia Lee Taylor, includes a screening of a 27-minute film for parents and communities, "The New Drug Talk," followed by Q&A/panel with impacted family members, medical professionals, and prevention experts. Topics covered include the current reality of fentanyl and fake prescription pills, how to have effective conversations with teens and young adults, warning signs and actions to take, and where to find naloxone and how to use it.

One conversation could save a life. Please share this information with your patients and colleagues who may want to attend.

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Health Net Commercial Clinical Policies Update

Effective July 1, 2025, Health Net Health Plan of Oregon, Inc. (Health Net) will be retiring the following Commercial clinical policies. You can find all active Commercial clinical policies on our Policies and Criteria webpage. (Note: After July 1, the below policies will no longer be posted on our website.)

  • Policy Number & Title: CP.MP.26 Articular Cartilage Defect Repairs
  • Justification: Policy retired by Centene Corporation 01/2025

Thank you for your partnership in helping our members stay healthy. If you have any questions, please contact your assigned Provider Engagement Representative.

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Cybersecurity Reminder from Center for Medicaid & CHIP Services

The Center for Medicaid & CHIP Services (CMCS) has issued a reminder of the importance for Medicaid and CHIP agencies, their contractors, and vendors to safeguard Protected Health Information (PHI) and Personal Identifiable Information (PII), and maintain business operations during natural or human-made disasters, including cyberattacks. Given the digital world in which many healthcare services are provided, the recommendations in the CMCS Cyber Security for State Medicaid Programs memo (PDF) are essential to reducing risk for both members and providers. 
 
Federal laws and regulations mandate the protection of PHI. For more information about organizations' obligations to protect PHI, maintaining business operations, requirements, and recommended practices, please review this CMCS Cyber Security for State Medicaid Programs memo (PDF).

Additional resources: 
• The HIPAA Security Rule NPRM can be viewed at the Federal Register 
• CMS Cybersecurity Guidance Materials are available at the HHS website

Thank you for your partnership!

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PCP Member Assignments in Provider Portal

The Trillium, Health Net and Wellcare Provider Portal is experiencing an issue where member assignment is not reflecting accurately for some PCP providers. Our team is working diligently to resolve this issue. In the interim, while the legacy Provider Portal is being updated, providers can access accurate member assignment in our new Availity portal. To learn more about Availity, review the article in our January 22, 2024 Provider Digest. 

We will share the resolution timeline for accurate PCP member assignment in our legacy portal in an upcoming issue of the Provider Digest. In the meantime, please contact your dedicated Provider Engagement Representative if you need assistance with confirming member enrollment, gathering a current roster, or using the Availity portal:

We sincerely apologize for any inconvenience and thank you for your patience. Again, if you have any questions, please don't hesitate to contact your dedicated Provider Engagement Representative.

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