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Provider Digest | Volume 187

Date: 09/10/25

Parenting Now 2025-2026 Resource Guide for Lane County Families

Parenting Now is a Eugene-based organization that provides parenting education and support to families with young children. Their latest digital Resource Guide for Families is available in both English (PDF) and Spanish (PDF). 

You and your patients can use this Resource Guide (PDF) to connect with local organizations and agencies. The Guide is organized by topics, including Basic Needs, Child Care & Preschool, Counseling, Legal, Pregnancy & Childbirth, Recreation, Substance Abuse & Recovery, and much more. Please share the links to these resources with anyone who could use them.

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New Provider Engagement Email Box for Trillium, Health Net and Wellcare Providers

Starting September 15, it will be even easier to interact with our health plans! To streamline your experience, you will be able to reach your Trillium, Health Net and Wellcare Provider Engagement Team through the same email address!

What is changing on September 15, 2025?

  • New Trillium, Health Net and Wellcare Provider Engagement email box: Trillium, Health Net and Wellcare providers can reach us through one Provider Engagement team email box: ORProviderExperience@TrilliumCHP.com. Save this email address in your contacts and use it to access support from our Provider Engagement team for any of our lines of business for which you are contracted. 
  • Trillium, Health Net and Wellcare  providers will also use the Provider Engagement team email box for Credentialing and Provider Rosters: Starting September 15, send your provider credentialing, rosters and roster updates to ORProviderExperience@TrilliumCHP.com. Your dedicated Provider Engagement Administrator will review your documents upon receipt to ensure accuracy of your requested updates before sending for processing. 
  • New email box for non-participating providers: We now have a dedicated email box to assist non-participating providers who serve our insured Trillium, Health Net and Wellcare members: ORNonParSupport@TrilliumCHP.com
  • Mail sent to old email boxes will be forwarded until October 15: To give you some time to transition to our new email boxes, any messages you send to the previous email boxes, including hnor_provideroperations@healthnet.com and tch_provideroperations@centene.com, will be forwarded to the new Provider Engagement team email box until October 15, 2025. Add our new centralized Provider Engagement team email box, ORProviderExperience@TrilliumCHP.com, to your contacts and start using it on September 15. It’s an easy way to reach your Provider Engagement team for all our lines of business!

What is staying the same?

Thank you for being a valued provider partner in serving Trillium, Health Net and Wellcare members!

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Effective October 1: Trillium and Wellcare Launch Partnership with Healthmap Solutions for Kidney Health Management 

Starting October 1, 2025, Trillium Community Health Plan (Trillium), Wellcare By Health Net (Wellcare), and Wellcare By Trillium Advantage (Wellcare) launch our partnership with Healthmap Solutions (Healthmap) to provide care coordination services within our kidney health management (KHM) program. As a leading national kidney health management company, the partnership with Healthmap will provide more comprehensive care for members with chronic kidney disease (CKD) stages 3, 4, 5, and end stage renal disease (ESRD).

If you have a patient with kidney disease, or chronic conditions that may lead to kidney disease, Healthmap may contact you to facilitate care. Healthmap provides collaborative recommendations through workflow-friendly clinical decision support.

Healthmap’s KHM program integrates into your existing practice workflow to complement your patient’s current plan of care. Healthmap can supply you with actionable information, based on industry proven best practices, and powered by data analytics, to more effectively anticipate and deliver the right clinical care.

We appreciate your ongoing care for our members. Be on the lookout for outreach from Trillium, Wellcare, and Healthmap for the introduction to our kidney health management (KHM) program. If you have any questions or concerns, please contact your assigned health plan Provider Engagement Administrator:

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