PaySpan - EFT/ERA
Electronic Remittance Advice (ERA)
Health Net has further streamlined our business processes to improve claims procedures. Providers can now register to receive Electronic Remittance Advices (ERA). These features streamline claim processing, reduce administrative work and improve provider satisfaction by reducing claims-related problems.
ERA files give providers details regarding multiple claims. ERA improves providers' business office workflow by allowing the adjudicated claim information to be automatically posted to accounts receivable systems. Health Net will send an ERA to any provider who registers with Health Net and with a clearinghouse. ERA is available in all Health Net service areas.
Electronic Funds Transfer (EFT)
EFT automates the distribution of funds into providers' accounts using Automated Clearinghouse (ACH) processing. EFT is the electronic mechanism used to instruct Depository Financial Institutions (DFIs) to move money from one account to another. Many formats are available for the actual data in the electronic message, and different formats apply at each stage. EFT is safe, secure, efficient, and less expensive than paper check payments and collections. A separate registration form is required. Get help from Health Net's EDI specialists. Please contact the Health Net Provider Services Center regarding all claim adjudication issues regardless of submission method.
Effective January 1, 2018, Payspan Health® will provide EFT and ERA delivery service at no cost to Health Net providers serving individual Medicare Advantage (MA) and Individual Family Plan (IFP) members.
Existing ERA and EFT providers serving individual MA and IFP members who wish to continue receiving ERA and EFT are required to register with Payspan to obtain access to EFT and ERA delivery services.
If providers choose not to register with Payspan for individual MA and IFP claims payments, paper checks and remittance advices (RAs) will be mailed to the provider address on file for claims with dates of service on or after January 1, 2018.
A unique registration code is required for registration with Payspan. A registration code can be requested by any of the following methods:
- Online at www.payspanhealth.com/requestRegCode.
- Via email at Providersupport@Payspanhealth.com.
- Contact Payspan Provider Services at 1-877-331-7154, Option 1.
Registration codes requested online or via email will be emailed from Payspan along with detailed registration instructions.
ERA and EFT require separate registration.
You can register for just ERA, just EFT or both.
Register Online or Download Enrollment Forms
- ERA – Electronic Remittance Advice Online Enrollment
- EFT – Electronic Funds Transfer Online Enrollment
Download Enrollment Forms
- ERA – Electronic Remittance Advice Authorization Agreement (pdf)
- EFT – Electronic Funds Transfer Authorization Agreement (pdf)
Refer to the table below for payer identification (ID) information as indicated by dates of services (DOS).
|Line of Business||Payer ID for dates of service on or before December 31,2017||Payer ID for dates of service on or after January 1, 2018|