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Northwest Wildfires

Are you a Health Net member who needs support due to the wildfires? 

Call us at 1-888-802-7001 (TTY: 711), Monday-Friday 8:00 a.m.-5:00 p.m.

We can help answer your benefit questions.

We can also help you find:

  • Resources such as food, housing, air purifiers, and transportation
  • Providers 
  • Pharmacy to get prescription medications refilled/replaced 
  • Durable medical suppliers for replacement medical equipment 

Natural Disaster Support from Teladoc

Have you been affected by a natural disaster? You can get access to a doctor by phone, free of charge. Call Teladoc’s hotline at 1-855-225-5032 any time.

For more information, visit the Teladoc website.

How can Teladoc help me?
Teladoc connects you with 24/7 access to care for many non-emergency illnesses.

I’ve been affected by a natural disaster. How do I request care through Teladoc?
Call the hotline number: 1-855-225-5032.

I’m a resident of an affected area, but I don’t live in an evacuation zone. Will my care still be free of charge?
Yes.

Can I get a prescription?
Our doctors can write prescriptions when medically necessary.